Why am I unable to proceed with the checkout for addon purchases?

July 21, 2023

Are you experiencing an issue where nothing happens when you click the “Checkout” button when purchasing EventON addons? We have recently identified the problem: If you add EventON addons to your shopping cart while within the Codecanyon frame (for example, if you go to “Live Preview” from the Codecanyon EventON page), and then attempt to proceed with the checkout using PayPal, nothing will happen. This is because the website is loaded inside an iframe from Codecanyon.

Solution

Please open a new web tab and visit www.myeventon.com/addons. Once you are on that page, proceed to place your order and complete the checkout process there.

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