I am delighted to tell you today that we are bringing Events map addon back live. We did some major improvements to the addon primarily in the area of correctly putting map markers and speed. With eventON version 2.3.22 update... [...]
New Support Platform at helpdesk.ashanjay.com
Published on: May 23,2016
I would like to let you guys know that we have transitioned into a new support platform, (https://helpdesk.ashanjay.com/) that we are going to be using from now on for our foodpress and eventON plugins, instead of support.ashanjay.com
Our old support forum was running on bbpress with the help of several other 3rd party plugins and after an auto update to wordpress we had lots of issues with these 3rd party plugins throwing error after error. It was causing a headache so I decided to create our own support platform that we will have full control over functionality and compatibility with WordPress.
So with my greatest delight, I introduce to you the helpdesk.ashanjay.com powered by our own software called Suppota Now mind you, this is in beta version. I wanted to get this out as fast as I can so our customers could start getting support from us.
We are still working on Suppota to make it better and going to be adding bunch of cool features in the long run which are beneficial to us as Admin agents and to customers. If you like our supporting platform — suppota, we are planning to retail this in the future!
Please accept my apologies for the delays in our support last week due to all this crisis. I hope you will find our new helpdesk a better experience.